FAQ
Q: What are your candles made of?
A: Our candles are made with all natural coconut wax and essential oils. The wicks are made of wood!
Q: How long do your candles burn for?
A: Our candles have a burn time of approximately 20 - 50 hours
Q: Why isn't my wood wick staying lit?
Wooden wicks are more delicate than traditional cotton wicks and can take more care and patience to maintain.
- on that first burn, allow the wax to fully melt to the edge of the jar, both on the first burn and one's after. (2-3 hours max) do this by breaking off the TOP black bits of the wick with your fingers, or use nail clippers to shorten the wick to be about 1/8″ – 3/16″
- on every new burn, re-trim the wick to 1/8." the shorter height allows the wax to capillary up the wick to feed the flame properly. always allow enough time for the wax to melt to edge of can before blowing out.
- do NOT burn the candle for longer than 3-4 hours at a time. it's time for a new candle when there is 1/4" wax remaining
Q: Do you offer any discounts or promotions?
A: Yes, we offer seasonal discounts and promotions. Follow us on social media or sign up for our newsletter to stay up-to-date on the latest deals